Where is my order?
If your order has not arrived within the given ship window please contact our Shipping and Receiving Department by calling our Customer Service number (941) 358-5111.
If I place an order, how quickly will it arrive?
Please expect about a week for online orders to arrive. If your order will take longer due to stock or backorder issues we will contact you via email.
Can you mail me a catalog?
No, catalogs are not available.
How do I return an item?
Please read the Return Guidelines in the Returns tab on the top and bottom of the page.
Fit2Run Returns
Attn: Shipping and Receiving
8123 Cooper Creek Blvd
University Park, FL 34201
Can I return an online purchase instore?
YES. You can return your online purchase at one of our 3 Florida locations in Sarasota/Bradenton, Tampa or Wellington. Please read our Return Guidelines in the Returns tab on the top and bottom of the page.
How do I know if I have the proper fitting shoe?
TOE AREA - Allow .25" to .5" (thumbnail's length) of space between end of longest toe on largest foot and the end of the shoe.
Width - Foot is supposed to fit comfortably without stretching the upper over the midsole of the shoe.
Heel Area - Heel can move but is not supposed to slip